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How can I re-download Legacy Family Tree Deluxe without having to pay for it again?

Author: Jim Terry Reference Number: AA-00599 Views: 25094 Created: 2013-11-22 03:16 PM Last Updated: 2016-05-27 09:56 AM 0 Rating/ 1 Voters

You don't have to pay again to re-download the Deluxe Edition. The Standard Edition and the Deluxe Edition are actually the same program. The only difference is that when you buy the Deluxe Edition you are given a customer number. Download the free Standard Edition and then use your customer number to unlock the deluxe features hidden inside it.

LEGACY: http://www.legacyfamilytree.com/DownloadUpdate.asp

LEGACY 7.5 OR EARLIER: http://support.legacyfamilytree.com/article/AA-00899 and download the final release (build) of your version. You may also wish to read "How to Install Legacy 7.5 or earlier on a Windows 8, Windows 7 or Windows Vista computer" at http://support.legacyfamilytree.com/article/AA-00897.

Click here if you lost your Deluxe Customer Number.

If you are transferring a family file from an old computer to a new one, the best method is to make a backup copy of your family file in Legacy on the old machine and then restore the family file using Legacy on the new machine. Click here for more information. 

  • We recommend that you use Internet Explorer to download.
  • It is fastest to install Legacy from the Web and RUN or OPEN the setup file when downloading. (People using Firefox or Chrome must save the Legacy setup file to their computer before they can run it.)
  • We recommend a high-speed Internet connection (DSL or cable modem work the best).
  • Dial-up connections frequently experience problems because of the time involved in downloading the very large Legacy setup file.
  • Please do not cancel the download (even if the download indicator goes backward) as this will break your Legacy program and you will have to download all over again to fix the problem.