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Error Messages & Problems

81 Error 51 - Microsoft Jet 4.0 Service Pack downloads

Windows Vista or higher computers do not need the Microsoft Jet 4.0 Service Packs downloads. They are included Windows. If you have Windows XP (no longer supported by Microsoft), seriously consider upgrading your Windows operating system. If your computer…

82 Error 52

With Legacy closed, go to the USR folder at Documents>Legacy Family Tree>_AppData>USR. Delete the isearch.usr file. Then go to Documents>Legacy Family Tree>_AppData and delete the isearch folder. Then go back into Legacy and try again. The…

83 Error 526

Error 526 is generally caused by a temporary I/O error. Please download the most current build (update) to Legacy Family Tree. LEGACY: http://www.legacyfamilytree.com/DownloadUpdate.asp LEGACY 7.5 OR EARLIER: http://support.legacyfamilytree.com/article/AA-00899…

84 Error 527

Error 527: "At least one 'skipping file' event was triggered ..." 1. Make sure that you don't have the family file open elsewhere, including Legacy Charting or any of the other add-on programs. If so close them and try backing up again. 2. If no add-on programs…

85 Error 53 - File not found; Error 53 Permission denied

Runtime error 53 means a file that Legacy needs for connecting to the Internet is missing or unavailable. 1. Click on Options > Customize > 11. Launch. Reset the Alternate Web browser to use with Legacy back to the default (blank) by clicking the Change…

86 Error 530 - The license key required to use this control was not found or is invalid

This is a rare error that can be fixed by re-installing Legacy from the Web. Usually there is no need to uninstall the program. LEGACY: http://www.legacyfamilytree.com/DownloadUpdate.asp LEGACY 8 OR EARLIER: http://support.legacyfamilytree.com/article/AA-00899…

87 Error 55

To fix Error 55 “File already open”, please close Legacy browse into the C:\Legacy folder on your hard drive. LEGACY: Open your Documents folder and browse into Legacy Family Tree\ _AppData\Usr and delete the Legacy2.usr, Legacy5.usr, Legacy6.usr, Legacy7.usr…

88 Error 57 - At least one skipping file event was triggered because an error prevented a file from being processed

Close all programs where the family file might be opened (add-ons, Legacy FamilySearch and Legacy Charting). Then give the backup another try. • On a few occasions, no add-on programs nor Legacy FamilySearch or Legacy Charting appeared to be opened, but…

89 Error 6

If you have Legacy: 1. Close Legacy. 2. Update your Legacy program. LEGACY: http://www.legacyfamilytree.com/DownloadLegacy.asp LEGACY 8 or earlier: http://support.legacyfamilytree.com/article/AA-00899 3. Browse on your computer to Documents>Legacy Family…

90 Error 6 - Overflow when importing a PAF file

1. First, please open the file in PAF. Make a backup copy of your .paf file by clicking the Backup button. 2. Because several users have had glitches in their .paf files that result in error 6 when importing into Legacy, next in PAF click on File and click…