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41 Problems Installing or Reinstalling Legacy

When you cannot install Legacy, or when a clean re-installation does not work, then the issue might be a bad CD or a conflict with another program or a system driver, a spyware or virus infection, or a problem in the computer’s Registry. Here are some additional…

42 Reinstall Legacy v7 Deluxe

You can download the final revision of Legacy Family Tree 7.5 (Version 7.5.0.278 - Build Date 12 November 2013), free from the following link: LEGACY: http://www.legacyfamilytree.com/DownloadUpdate.asp LEGACY 7.5 OR EARLIER: http://support.legacyfamilytree.com/article/AA-00899…

43 Roxio installer wants to start

This is a problem with the Windows Installer. There is still an Installer configuration file on the machine that is starting the Installer when Legacy tries to open. Please go to http://support2.microsoft.com/mats/Program_Install_and_Uninstall to run the…

44 Setup repeats when icon clicked

Please keep in mind that the downloaded setup file is called LegacyxSetup.exe (where X is the version number). Sometimes when downloading a person may save LegacyxSetup.exe to their Desktop and successfully install the program, but get the LegacyxSetup.exe…

45 THE SIGNATURE OF LEGACY7SETUP.EXE IS CORRUPT OR INVALID

"THE SIGNATURE OF LEGACY7SETUP.EXE IS CORRUPT OR INVALID" This is a bug in Internet Explorer. Please download Legacy with another browser like Firefox or Google Chrome. If you don't want to use another browser you can try this: When you get the corrupt signature…

46 There are two or more Legacy icons on the desktop screen

If when installing Legacy Family Tree over an existing version, you end up with two or more working shortcuts (icons) on the Desktop, simply drag the extra icons to the Recycle Bin. This will not delete the program nor harm your family files.

47 This app has been blocked for your protection

This app has been blocked for your protection: This error happens because Microsoft has implemented a new security feature for Windows 10 that blocks any app that does not have a 2016 security signature. To get past this error you need to do the following:…

48 Tips for editing RTF reports created by Legacy

MS Word will open a Rich Text File (RTF document) and show it in the original layout, as created in Legacy. It's handy to use this when you want to use your word processor to edit or modify the file. Index and Table of Content codes are even embedded in the…

49 Upgrading Over Legacy v2.0

Legacy 2.0 is a 16-bit program and does not get overwritten by newer 32-bit versions of Legacy when upgrading. No matter the version of Legacy, the executable (program application) file is always named Legacy.exe. If the old Legacy.exe file for version 2…

50 User Account Control and Legacy 7.5 and earlier

If you have Legacy 7.5 or earlier, the User Account Control (UAC) must be set to "Never Notify" for Windows 8 and Windows 7; otherwise you may have trouble unlocking the deluxe features with your customer number and experience other problems in the program.…