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Webinars not playing because of privacy settings

Author: Jairmie French Reference Number: AA-01076 Views: 3687 Created: 2023-01-27 04:54 AM Last Updated: 2023-01-27 04:54 AM 0 Rating/ Voters

Error: "Sorry, Because of its privacy settings, this video cannot be played here"


If you see the above error, are you running Bitdefender as your Anti-virus/security software?  If so, the Bitdefender Anti-Tracker extension on your browser is what is causing this error.  You will need to set the Legacy webinar site as an exception in the Anti-Virus/Security software.  Here is a guide on how to do this:

https://www.bitdefender.com/consumer/support/answer/1519/

If you are not running Bitdefender and you are seeing this error, please email support@legacyfamilytree.com and let us know.