The first things to do when you experience report or chart issues, like bad margins, lots of blank pages, page numbering problems, etc.:
1. Make sure your Legacy program has the latest update. The updates contain patches to the program, including reports and charts.
To update Legacy please visit http://www.legacyfamilytree.com/DownloadUpdate.asp.
2. Start Legacy and click on File on the menu bar and select File Maintenance > Check/Repair and proceed with the repair. If any error messages occur during the Check/Repair process, click No in the error message box so that the repair steps can finish. Do Check/Repair twice if errors are found.
3. Open the report or chart screen. Click the Reset button in the lower right corner of the screen and confirm it. This will set the options back to their defaults.
4. Next click the Report Options button; then reselect your options tab by tab and close the screen. Please keep in mind that options that are grayed-out (non-selectable) are not available for the particular report or chart that you are doing. (We use the same options screen for various charts and reports.)
5. If you need additional information about any of options tabs, please click the Help button.
6. Preview your report or chart again. If the report is now looking like you want it you are done.
Note: The exact same report options screens are used for most of the charts and reports the Legacy creates. When report options are grayed it means that this option is unavailable for the particular report you are generating. For example, the report or chart only includes direct line ancestors. It does not include siblings, aunt and uncles, etc. so the option for "pictures of children" is grayed out because it simply doesn’t apply. The same principle applies the the Descendant Chart.
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It may take some experimentation to get the report options set the way you want. Please click the Report Options button; then select your options tab by tab and close the screen. Please keep in mind that options that are grayed-out (non-selectable) are not available for the particular report or chart that you are doing.
If you need additional information about any of options tabs, please click the Help button. We also highly recommend Legacy Video Training CDs - Volume 2, which contains the following:
• Creating and Sharing Perfect Reports (58 minutes)
• Legacy's Tagging and Searching Made Easy (34 minutes)
• Insider's Guide to Legacy: Tips & Tricks (40 minutes)
• Video Guide to Working with Digital Pictures in Legacy (52 minutes)
Please visit http://www.legacyfamilytreestore.com/SearchResults.asp?Cat=4 for additional information.
