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Tips and How-To's

1 Customer Number - how to find it Featured

A Legacy Customer Number will include dashes and look something like 71-234-567-89. Legacy customer numbers are version-specific. A version 7 customer number will start with a 7; a version 6 customer number will start with a 6, etc. In addition, a Legacy…

2 Geo Location DB - installation tips Featured

• Download the Legacy Geo Location Database: 1. The easy way to get the Geo Location Database is to download the installer from http://www.legacyfamilytree.com/GeoDBDownload.asp. Make sure you are signed to your computer as Administrator when you download…

3 How to upgrade to Legacy Family Tree 8.0 Featured

There should be no problems upgrading from an earlier version of Legacy Family Tree to the new version. You can use your Legacy current version customer number to purchase Legacy Family Tree 8.0 at a special discount price. You will then be issued a new customer…

4 Is Legacy Family Tree 8.0 a free upgrade? If not can I buy it at a discount? Featured

Legacy Family Tree 8.0 Deluxe is not a free upgrade; however, you may be able buy it at a special discount. Please visit http://www.legacyfamilytreestore.com/SearchResults.asp?Cat=86 to buy it. Any purchases of Legacy 7.5 from May 8, 2013 forward will receive…

5 Legacy and the visually impaired Featured

We can't tell you what's best for you because each type of blindness has different needs. First of all, if you're having problems with the computer in general, we can give you a few tips: 1. Play around with the screen resolution and Windows system fonts…

6 Legacy and Windows 8 Featured

Legacy has been tested and will run on Windows 8 PCs and laptops. Legacy won't run on Windows 8 RT tablets, smartphones and some cheaper netbooks. A few users reported problems installing Legacy on Windows 8. The problems were solved when they upgraded to…

7 Ahnentafel Numbering System

Ahnentafel numbering begins with the starting individual, who is given a number of 1. From then on, an individual's father is assigned a number that is two times the number of the individual. The mother is assigned a number that is twice the individual's,…

8 Ancestry.com - how to download an Ancestry Tree to Legacy

Not all family trees at Ancestry.com can be downloaded as GEDCOM files. Please go to Ancestry.com technical support at http://help.ancestry.com/app/home and search for the term GEDCOM. This link will take you to Ancestry.com where you can view the steps for…

9 Backup & Restore - alternate backup method

You should use File > Backup File as your backup option but there is another way if you have problems with the backup. 1. Plug a memory stick into your computer. 2. Open Legacy and click on File > Save Family File As.... 3. Change the location where…

10 Backup & Restore - Carbonite or Mozy issues

A Legacy family file backup only backs up the data in the family file and attached pictures locally on your computer. These backup files have a .zip extension. Carbonite,com and Mozy.com backup systems will backup whole drives or designated folders up to…