Error 9 - Timelines

Author: Reference Number: AA-00212 Views: 13657 Created: 2013-11-06 10:32 AM Last Updated: 2016-05-23 11:10 AM

0 Rating/ Voters

1. With Legacy closed, into the Legacy\Timelines folder on your hard drive.

LEGACY: Open your Documents folder and browse into the Legacy Family Tree\_AppData\Timelines sub-folder/

LEGACY 7.5 OR EARLIER: C:\Legacy7\Timelines

2. Next, delete the folder for the timelines in the language that's causing the problem and then reinstall Legacy.

3. Run the Legacy update:

LEGACY: http://www.legacyfamilytree.com/DownloadUpdate.asp

LEGACY 7.5 OR EARLIER: http://support.legacyfamilytree.com/article/AA-00899 and download the final release (build) of your version. You may also wish to read "How to Install Legacy 7.5 or earlier on a Windows 8, Windows 7 or Windows Vista computer" at http://support.legacyfamilytree.com/article/AA-00897.

4. Try the Timeline again.