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Potential Problems Report Hangs - Legacy v7.5 and earlier
Author: Reference Number: AA-00300 Views: 15260 Created: 2013-11-07 01:45 PM Last Updated: 2014-10-24 08:24 AM |
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First, with Legacy closed, go to the Legacy folder on your hard drive. Delete the RptProbs.usr and ProbsList.usr files. They will be recreated when you go back to the Potential Problems Report.
If that doesn't help, go back to the folder, delete the two files again and then go to the c:\Legacy\Data folder (or whichever folder you have your Family File stored in) and delete the .PPL file (it has the same "first name" as your Family File). Then update to the latest build of Legacy if you don't already have it.
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