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Can't open family file on a disk or copied to hard drive from a disk

Author: Reference Number: AA-00381 Views: 17171 Created: 2013-11-08 02:47 PM Last Updated: 2014-07-15 03:00 PM 0 Rating/ Voters

Unable to Open a Family File Saved on a CD or Copied from a CD or DVD

Files saved on a CD or DVD may have their file attribute automatically changed to Read-only by the CD or DVD software. In addition, when you attempt to open the family file on the CD or DVD, Legacy tries to create an .LDB file in the same directory; however, most CD or DVD burners are unable to write this file "on the fly" which prevents the family file being opened.

1. If the family file is on a CD or DVD, you must first copy it to your hard drive.

2. Use Windows Explorer or My Computer to find the file, then right-click on it and select Properties from the popup menu. In the Properties screen, click the General tab. Uncheck the Read-only property. The Read-only attribute also must be removed from all files in the Legacy folder.

You do not have permission to open this file

This error can occur when attempting to write a family file or a backup file directly to a CD or DVD by bypassing the CD or DVD burning software. First create the file on the hard drive and then copy it to the CD or DVD using the software provided for the burner.

If you are attempting to access any file that has been saved on a CD or DVD, you will need to first copy the file(s) from the CD or DVD to the hard drive and then remove the Read-only attribute. Use Windows Explorer or My Computer to find the file(s), then right-click on it and select  Properties from the popup menu. In the  Properties screen, click the  General tab. Uncheck the  Read-only property.