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Error 3043

Author: Reference Number: AA-00464 Views: 18336 Created: 2013-11-12 12:42 PM Last Updated: 2016-05-24 12:29 PM 0 Rating/ Voters

Error 3043 - "Error Reading Individual: Disk or Network Error" or "It Happened At: NameList. InitialSetup - 0" or similar message

1. Run File Maintenance - Check/Repair:

LEGACY: Please see the article "How to Check/Repair your family file - Legacy" at http://support.legacyfamilytree.com/article/AA-00749.

LEGACY 7.5 OR EARLIER: Click on File> File Maintenance > Check/Repair and follow the prompts. If the error messages occur during the Check/Repair process, click No to continue with the repair. You can also try clicking Yes in some instances. Do step 1 twice if errors are found. After doing step 1, try Legacy again.  If the program works, you can stop here.  No further repairs are needed.

2. Back up the Family File:

LEGACY : Please see the article "How to Backup a Family File and/or Media Files in Legacy" at http://support.legacyfamilytree.com/article/AA-00868.

LEGACY 7.5 OR EARLIER: Please see the article "Backing Up a Family File in Legacy Family Tree 7.5" at http://support.legacyfamilytree.com/article/AA-00485.

3. Try closing all programs and restarting your computer.