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Install Starts Again When I Click on the Icon to Start Legacy

Author: Reference Number: AA-00571 Views: 10620 Created: 2013-11-21 09:54 AM Last Updated: 2016-05-27 09:52 AM 0 Rating/ Voters

Please keep in mind that the downloaded setup file is called LegacySetup.exe. Sometimes when downloading a person may save LegacySetup.exe to their Desktop and successfully install the program, but get the LegacySetup.exe icon and the program icon called Legacy mixed up (the names look similar and the icons are identical).

If you wish to save the setup file, save it to the Download folder on your hard drive to avoid confusion.

1.Browse into the Legacy folder on your hard drive (normally at C:\Progam Files(X86)\Legacy), then delete the application files that have a blue circle with a white L Legacy icon. These will be Legacy.exe (sometimes just Legacy if the .exe extension is hidden) and LegacySetup.exe (sometimes just LegacySetup if the .exe extension is hidden).

2. Go to
http://www.legacyfamilytree.com/DownloadUpdate.asp to download the free update. This will replace the application files that you deleted and fix the problem.