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Error 656

Author: Jairmie French Reference Number: AA-01059 Views: 19815 Created: 2017-11-16 03:17 PM Last Updated: 2020-02-27 12:44 PM 0 Rating/ Voters

This error is caused by a problem with your .hdb file (the file that controls the hints).

To fix this error you will need to reset the .hdb file.  To do this close Legacy and browse to the location of your family file (by default this is Documents>Legacy Family Tree>Data) and at the location of your family file you should see a .hdb file.  Please delete this .hdb file.  You should now be able to open Legacy without error.

This error was caused by a bug with the .hdb file not closing correctly when you closed Legacy.  This bug has been fixed in the latest update of Legacy.  Please download the latest build of Legacy from the following site:

https://legacyfamilytree.com/DownloadUpdate.asp

If the problem still occurs using the latest build of Legacy please contact support@legacyfamilytree.com and let us know along with the full version number of your program.