Here are guides on how to clear your cache/cookies for Firefox, Microsoft Edge and Google Chrome:
Firefox:
Click the three-line button at the top right and choose history from the drop down as shown in the below screenshot.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/First Firefox screenshot.png)
When you click the history option this will bring up a sub menu where you should see clear recent history... as shown below. Please click Clear recent history.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Second Firefox screenshot.png)
In the following pop up, set it to clear everything and hit OK as shown in the screenshot below.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Third Firefox screenshot.png)
Chrome:
Click the three-dot button at the top right, select history and click the history option in the following sub menu as depicted below.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/First Chrome screenshot.png)
In the following history screen click the Clear browsing data on the left side.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Second Chrome screenshot.png)
In the following pop up, set it to all time, check each option and click clear data as shown below.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Third Chrome screenshot.png)
Edge:
Click the three-dot button at the top right and select history as shown below.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Initial Edge Screenshot.png)
In the history pop up, click the three-dot button and choose clear browsing history.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Revised Second Edge screenshot.png)
In the following pop up, set it to all time and clear all browsing history as shown below.
![](http://legacyfamilytree.host4kb.com/admin/media_store/2/AA-01073/Third Edge screenshot.png)