Error 3167 - Can't open family file
• The easiest way to "repair" this error is to restore your family file from a backup copy. Please visit Backup & Restore - how to restore a Legacy 8 file.
• If restoring from a backup file is not an option, with Legacy closed, open your Documents folder and browse into the Legacy Family Tree\ _AppData subfolder and delete the Usr sub-folder. When you restart Legacy, it will recreate the USR folder to its default settings. This will sometimes clear the 3167 error.
• If when opening a family file you get error 3167, click No in the error messages repeatedly until the file opens.
• If you still cannot open your family file in Legacy because of Error 3167, open the family file in MS Access.
- Click on Tools > Database Utilities > Compact and Repair.
- Close Access and then reopen the file in Legacy and do File Maintenance.
Click File from the menu bar and select File Maintenance from the file menu.Choose the Check/Repair option from the submenu and proceed.If errors are found, re-run Check/Repair one more time to make sure that all problems are fixed.
3. Next, export all your records into a new Legacy family file (File > Export To > Legacy file) and use the new file.