Error Messages & Problems

51	Error 3204 - Database already exists 1. First backup your family file by clicking on File > Backup Family File. 2. Using Windows Explorer, navigate to the c:\Legacy\Temp folder and make sure all files are deleted from it. 3. Then try the process again. 4. If that does not work, then delete…
52	Error 3218 - Currently locked Only one user has reported this error. It was caused by his CD drive and when he changed it out, there was no problem.
53	Error 3228 - Error setting Sorting Order for Family File Error 3228 “Error setting Sorting Order for Family File" : Please close Legacy and reboot your computer and then try Legacy again.
54	Error 3260 - Potential Problems Report Running a Potential Problems Report on a Legacy file can generate run-time error 3260 under certain conditions. Surnames entered as all UPPERCASE will in some instances trigger the error. Surnames in Initial Caps do not produce error 3260. The solution is…
55	Error 3265 Error 3265 when using the Source Clipboard: 1. With Legacy closed, delete the .DBM files from the Legacy folder on your hard drive. LEGACY: Open your Documents folder and browse into Legacy Family Tree\_AppData\DBM LEGACY 7.5 OR EARLIER: C:\Legacy\Data 2.…
56	Error 3314 - The field 'tblBR.IDBPPic' cannot contain a Null value... Error 3314: "The field 'tblBR.IDBPPic' cannot contain a Null value because the Required property for this field is set to True. Enter a value in this field." Delete the Source Clipboard contents - open the Source Clipboard and click on "Clear" If that doesn't…
57	Error 339 - Component [filename] or one of its dependencies not correctly registered Run-time error 339: <filename> or one of its dependencies not correctly registered: a file is missing or invalid. There is no one cause for error 339. It can occur because of an incomplete installation, an incomplete uninstall, improper deletion of…
58	Error 339 on a Windows Vista computer If you have Legacy installed on a Windows Vista computer and get error 339 and the User Account Control (UAC) feature has been disabled, you need to re-enable it. 1. Open up Control Panel, and type in 'user account' into the search box and press Enter. 2.…
59	Error 341 Try running File > File Maintenance > Check/Repair to see if that solves the problem. If not, then export to a new Family File (File > Export to... > Legacy file). If you're still getting the error, please let us know.
60	Error 3421 There are several glitches that may popup in the family file from time to time and they can often be fixed by doing a Check and Repair of the family file. 1. Run File Maintenance - Check/Repair. LEGACY: See the article "How to Check/Repair your family file…

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